JOSHUA NII AYI AMA

Senior Sales & Operations Management Professional
Tema, GH.

About

Highly accomplished Senior Sales and Operations Management Professional with over 15 years of progressive experience driving revenue growth, optimizing logistics, and enhancing market penetration across diverse industries including distribution, food processing, and financial services. Adept at developing and executing impactful sales strategies, managing complex supply chains, and leveraging data-driven insights to exceed targets and maximize profitability. Proven ability to lead cross-functional teams, cultivate strong client relationships, and streamline operational efficiencies to achieve significant business outcomes.

Work

Leya Trading Company
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Senior Sales Executive

East Legon, Greater Accra, Ghana

Summary

Leads sales strategy and operational oversight for a distribution company, focusing on maximizing profitability and market expansion.

Highlights

Developed and executed comprehensive sales strategies for diverse product lines, consistently achieving and exceeding major KPIs for revenue growth and market penetration.

Maximized profitability by expertly overseeing pricing strategies and optimizing stock control, directly influencing retail store financial success.

Streamlined sales department operations and product request fulfillment by effectively liaising with Warehouse Management, ensuring optimal stock levels and preventing overstockouts.

Conducted in-depth market research to identify new opportunities and mitigate threats, informing strategic proposals that significantly enhanced retail store success and profitability.

Drove market expansion and customer recruitment initiatives, contributing to sustained business growth and a stronger client base.

Assisi Foods Ghana Ltd
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Sales & Logistics Manager

Westland, Greater Accra, Ghana

Summary

Managed end-to-end sales operations and logistics for a food processing company, focusing on revenue growth and operational efficiency.

Highlights

Developed and implemented a strategic business plan that effectively controlled sales, revenue, and expenses, contributing to the achievement of organizational sales goals.

Consistently met and exceeded planned sales goals by setting and tracking individual targets for the sales team, driving overall performance.

Optimized logistics operations by overseeing vehicle maintenance and ensuring proper driver qualifications, significantly reducing vehicle overloading risks and enhancing fleet reliability.

Improved operational efficiency and compliance by maintaining accurate records for sales and logistics, supporting timely reporting and decision-making.

Assure Advisors (Insurance Brokers)
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Sales & Marketing Executive

Dzorwulu, Greater Accra, Ghana

Summary

Spearheaded the introduction and sale of diverse insurance products while building strong client relationships to maximize revenue.

Highlights

Successfully introduced and sold a wide range of Life and General Insurance products, meeting customer needs and contributing to sales targets.

Appraised client demands to tailor and sell suitable protection plans, fostering strong relationships with both business and individual customers.

Transmed Ghana Limited
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Sales & Marketing Executive

Spintex, Greater Accra, Ghana

Summary

Managed sales and marketing for a distribution company, focusing on product visibility and daily sales growth across an assigned territory.

Highlights

Achieved 100% store visit compliance and 80% daily store productivity across an allocated territory, enhancing product presence and sales reach.

Drove significant increases in daily sales through strategic product distribution, competitive pricing, and prominent display of power SKUs in a diverse range of retail outlets.

Managed sales of dry, frozen, and personal care products to a broad customer base, including small, medium, and large traditional shops.

Daakye Pension Trust Ltd
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Sales & Marketing Executive

Tema, Greater Accra, Ghana

Summary

Managed client relationships and sales for a pension trust, ensuring compliance with regulatory directives and maximizing revenue.

Highlights

Maximized revenue by effectively selling firm products and solidifying relationships with both employers and employees.

Ensured client compliance and satisfaction by consistently updating them on new directives from the National Pension Regulatory Authority (NPRA).

Health Life Beverages Limited
|

Sales Executive

Spintex, Greater Accra, Ghana

Summary

Ensured widespread product availability and provided market insights to the marketing team for a beverage company.

Highlights

Maintained consistent product availability across all wholesale and retail outlets within the assigned territory, ensuring strong market presence.

Provided the Marketing Team with timely and actionable insights on sales trends, contributing to the achievement of sales targets.

Z-Tel Company Limited
|

Outlet Unit Manager

Assin Fosu, Central Region, Ghana

Summary

Managed outlet operations, financial accounts, and strengthened relationships with distributors to drive sales growth.

Highlights

Prepared and balanced accounts and ledgers, ensuring accurate general bookkeeping for the outlet.

Cultivated strong relationships with wholesalers and sub-distributors, directly contributing to maximized revenue and sales growth.

Ahantaman Mutual Health Insurance Scheme
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Claims Assistant / Accounts Officer (National Service)

Agona – Nkwanta, Western Region, Ghana

Summary

Performed critical claims vetting and financial reporting functions, ensuring cost control and compliance for a health insurance scheme.

Highlights

Vetted claims costing sheets manually and through the NHIA Database System, preventing overpricing of drugs and services by health providers.

Prepared accurate monthly status claim reports for the Regional Office, supporting effective oversight and decision-making.

Ensured compliance and cost efficiency by matching diagnoses to dispensed medicines and GDRG tariff structures.

Education

Presbyterian University College
Abetifi - Kwahu, Eastern Region, Ghana

B.Sc.

Business Administration

Courses

Accounting and Finance

Institute Of Professional Studies (IPS)
Legon, Greater Accra, Ghana

Diploma

Business Studies

Courses

Accounting Option

Ampex Computer Systems (UEW)
Winneba, Central Region, Ghana

Programme

Computer Literacy

Accra Academy
Kaneshie, Greater Accra, Ghana

Senior Secondary School Certificate Examination (SSCE)

Secondary Education

Osu Presbyterian (Salem) Boys Junior Secondary School
Osu, Greater Accra, Ghana

Basic Education Certificate Examination (BECE)

Basic Education

Languages

English
Ga
Fante
Akan

Skills

Sales & Business Development

Sales Strategy Development, Market Penetration, Key Account Management, Business Development, Customer Relationship Management (CRM), Revenue Growth, Profitability Optimization, Sales Forecasting, Lead Generation, KPI Management.

Operations & Logistics

Supply Chain Management, Inventory Control, Warehouse Operations, Fleet Management, Distribution Management, Operational Efficiency, Process Improvement, Quality Assurance.

Financial & Administrative

Financial Accounting, Claims Processing, Expense Control, Bookkeeping, Data Analysis, Reporting, Regulatory Compliance.

Leadership & Management

Team Leadership, Performance Management, Strategic Planning, Cross-functional Collaboration, Project Management, Mentoring, Autonomy, Resilience.

Technical & Software

Microsoft Office Suite, Database Management, Computer Literacy, Rapid Software Adoption.

Soft Skills

Communication (Written & Verbal), Problem-Solving, Critical Thinking, Attention to Detail, Negotiation, Strategic Thinking, Adaptability, Organizational Skills, Team Collaboration, Multitasking.